Sr. Dir., Engineering for AI/ML platform



Software Engineering, Data Science
Austin, TX, USA
Posted on Wednesday, May 29, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
We are seeking a highly experienced Sr. Director of Engineering with a robust background in AI & Machine Learning (ML) engineering to lead our Consumer and Merchant solutions engineering global team. In partnership with other leaders within this org, the successful candidate will be responsible for driving the development and execution of PayPal’s AI engineering strategy, leading the team responsible for building our AI consumer Personalization, Marketing, and Merchant solutions and promoting innovation and growth in Consumer & Merchant capabilities.

Job Description:
This role will involve applying your extensive technical knowledge and expertise to all aspects of the software development lifecycle, as well as collaborating with multiple stakeholders on a daily basis to maintain focus on shared objectives. We foster a culture of experimentation and consistently strive for improvement and learning. You will work in a collaborative, trusting, and thought-provoking environment that encourages diversity of thought and innovative solutions that serve the best interests of our customers.

Job Responsibilities:

  • Hands-on thought leadership for building on-premise and cloud-based ML solutions for Consumer and Merchant segments specifically in Personalization and Marketing.
  • Have a solid understanding of Payments or consumer financial products, data systems and data environments, and processes that are necessary for the implementation of Risk and Finance models
  • Deep Technical knowledge in architecting, designing, and Integrating new Solutions in a large-scale enterprise of highly distributed applications.
  • Design Enterprise Machine Learning platforms that are capable of running predictive models.
  • Documenting Machine Learning processes and keeping abreast of Developments in Machine Learning. Establish standards, guidance, and best practices for ML Platform operations.
  • Establish the appropriate monitoring and alerting of solution events related to performance, scalability, availability, and reliability.
  • Provides technical leadership, guidance, and direction to other team members.
  • Build prototypes for demonstration and illustration purposes for peer groups, Business partners, or senior leaders. Influence senior business and technology stakeholders across the organization.
  • Solving complex problems with datasets and optimizing existing ML libraries and frameworks
  • Ability to build global teams to achieve organizational goals and passion for building an innovative culture
  • Partner with product owners to define firmwide technology strategies and roadmaps
  • Drive innovation and ensure maximizes the business benefits of adoption of market-leading technology capabilities; Ensure new innovations are rapidly evaluated, piloted, and then scaled where appropriate, working closely with product owners

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

The U.S. national annual pay range for this role is $144800 to $319000

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0111489